Return Policy
We want you to be able to shop on yontent.com with confidence. That is why we offer a 10 day returns policy.
To be eligible for a return,
- Item must be in its original purchase condition
- Packaging must be unopened, unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
- Shipping cost associated with the return of the product will not be covered by Yontent.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Where promotions have been applied, discounts will be applied to each item in the basket. In the event of a return, you will only be refunded the amount paid. If the order contained a free promotional gift, the gift must be included with the return of any related items.
If all the requirements mentioned are met, your refunds will be in a form of a Yontent credit voucher to be used on your next online purchase.
We are unable to offer exchanges, but we are glad to assist you in returning your order and completing a new order for the new item(s) you want.
For more details or inquiries on shipping issues,
Please contact us at: +852 5427 8104 or info@yontent.com